Welcome to Freedom Business Services; Customer service is our passion.
Based in Wetherby and covering a 30 mile radius, Freedom Business Services offers consultancy and coaching to companies who need help with a variety of aspects affecting their customer service levels and performance.
How can I help you? Ask yourself these questions:
- Are there challenges preventing you from being the best service provider in your area of expertise?
- Would you like to enhance your customer experience?
- Would you like to retain your most valued clients and exceed their expectations?
Using tried and tested coaching and consultancy techniques, or a combination of both, I can help you and your company with:
- Client Retention
- Win Backs
- Complaints Handling
- Customer Satisfaction
- Cost Savings
- Increased Profits
- Client Surveys
- Performance Measurements
- Cross and Up Selling
- Growth Planning
- Employee Coaching & Development
Even the most successful companies have found that an objective coaching relationship can add true value to their performance. As a business owner you may have a clear idea of where you are heading but just need a little structured help in getting there. If it is clarity you need we work together to find the picture that best fits your business.
Whether you choose coaching or consultancy I help you to face your challenges making the improvements you desire in a confidential non-judgemental way.
I offer a free consultation to enable us to get to know you first and your business second.
There is no obligation and if your requirements fall outside of my area of expertise I will be happy to recommend someone who can help.