Welcome to Freedom Business Services; Customer service is our passion.

Based in Wetherby and covering a 30 mile radius, Freedom Business Services offers consultancy and coaching to companies who need help with a variety of aspects affecting their customer service levels and performance.

How can we help you? Ask yourself these questions:

• Are a few challenges preventing you from being the best service provider in your area of expertise?
• Would you like to enhance your customer experience?
• Would you like to retain your most valued clients and exceed their expectations?

Using tried and tested coaching or consultancy techniques, or a combination of both, we can help you and your company with:

• Client Retention
• Win Backs
• Complaints Handling
• Customer Satisfaction
• Cost Savings
• Increased Profits

• Client Surveys
• Performance Measurements
• Cross and Up Selling
• Growth Planning
• Employee Coaching & Development

Even the most successful companies have found that an objective coaching relationship can add true value to their performance.  As a business owner you may have a clear idea of where you are heading but just need a little structured help in getting there. If it is clarity you need we work together to find the picture that best fits your business.

Whether you choose coaching or consultancy we help you to face your challenges making the improvements you desire in a confidential none-judgemental way.

We offer a free consultation to enable us to get to know you first and your business second.

There is no obligation and if your requirements fall outside our area of expertise we will be happy to recommend someone who can help.